{"id":17944,"date":"2024-03-08T13:53:38","date_gmt":"2024-03-08T13:53:38","guid":{"rendered":"https:\/\/mexico.grupohasar.com\/?post_type=product&#038;p=17944"},"modified":"2024-03-08T18:41:49","modified_gmt":"2024-03-08T18:41:49","slug":"debmedia-software-para-gestionar-la-atencion-al-cliente-virtual-y-presencial","status":"publish","type":"product","link":"https:\/\/mexico.grupohasar.com\/en\/product\/debmedia-software-para-gestionar-la-atencion-al-cliente-virtual-y-presencial\/","title":{"rendered":"Debmedia &#8211; Software para gestionar la atenci\u00f3n al cliente virtual y presencial"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid mpcth-vc-row-wrap\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"font-size: 27px;color: #0477bc;line-height: 40px;text-align: left;font-family:Roboto;font-weight:900;font-style:normal\" class=\"vc_custom_heading productos-titulo-principal\" >\u00a1Optimiza tu atenci\u00f3n al cliente y lleva tu servicio al siguiente nivel con DEBMEDIA!<\/h2>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h4>\u00bfQu\u00e9 hace DEBMEDIA?<\/h4>\n<p>DEBMEDIA es una soluci\u00f3n integral que permite a diversas organizaciones integrar sus canales de atenci\u00f3n, optimizar sus recursos y ofrecer una experiencia consistente a sus clientes en cada punto de contacto. Con DEBMEDIA, podr\u00e1s integrar canales de atenci\u00f3n offline y online, incluyendo fila virtual, citas online, chatbot de WhatsApp, carteler\u00eda digital y encuestas, todo en una sola plataforma f\u00e1cil de usar.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid mpcth-vc-row-wrap\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"font-size: 27px;color: #0477bc;line-height: 40px;text-align: center;font-family:Roboto;font-weight:900;font-style:normal\" class=\"vc_custom_heading productos-titulo-principal\" >Beneficios de DEBMEDIA<\/h2>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ul>\n<li><strong>Disminuci\u00f3n de visitas a las sucursales:<\/strong> Brinda mayor comodidad y eficiencia al evitar desplazamientos innecesarios.<\/li>\n<li><strong>Optimizaci\u00f3n de procesos de atenci\u00f3n:<\/strong> Ofrece servicios m\u00e1s r\u00e1pidos e incrementa la productividad de tu equipo.<\/li>\n<li><strong>Digitalizaci\u00f3n del cliente:<\/strong> Transforma la experiencia del cliente, brindando mayor accesibilidad y personalizaci\u00f3n en cada interacci\u00f3n.<\/li>\n<li><strong>Aumento de oportunidades de venta:<\/strong> Aprovecha al m\u00e1ximo los canales digitales para aumentar tus ventas y expandir tu alcance.<\/li>\n<li><\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid mpcth-vc-row-wrap\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"font-size: 27px;color: #0477bc;line-height: 40px;text-align: center;font-family:Roboto;font-weight:900;font-style:normal\" class=\"vc_custom_heading productos-titulo-principal\" >Transforma tu atenci\u00f3n al cliente con DEBMEDIA: elimina las esperas y personaliza cada interacci\u00f3n<\/h2>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<ul>\n<li><strong>Largas esperas y atenci\u00f3n poco personalizada:<\/strong> Olv\u00eddate de las largas filas y la atenci\u00f3n impersonal; DEBMEDIA ofrece una experiencia fluida y personalizada en cada interacci\u00f3n.<\/li>\n<li><strong>Mantener la cercan\u00eda con el cliente aunque la atenci\u00f3n sea virtual:<\/strong> Con DEBMEDIA, mant\u00e9n una conexi\u00f3n s\u00f3lida con tus clientes, incluso en el mundo virtual.<\/li>\n<li><strong>Clientes insatisfechos por una atenci\u00f3n ineficiente:<\/strong> Mejora la satisfacci\u00f3n del cliente ofreciendo un servicio eficiente y de calidad.<\/li>\n<li><strong>Procesos de atenci\u00f3n costosos:<\/strong> Ahorra tiempo y recursos con la eficiente gesti\u00f3n de la atenci\u00f3n al cliente que ofrece DEBMEDIA.<\/li>\n<li><strong>Desconexi\u00f3n entre canales digitales y presenciales:<\/strong> DEBMEDIA integra de manera perfecta tus canales digitales y presenciales, ofreciendo una experiencia coherente en todos los puntos de contacto.<\/li>\n<li><\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid mpcth-vc-row-wrap\"><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><h2 style=\"font-size: 25px;color: #4d4d4d;line-height: 40px;text-align: left;font-family:Roboto;font-weight:700;font-style:normal\" class=\"vc_custom_heading productos-titulo-principal\" >Genera el cambio hoy<\/h2>\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>DEBMEDIA est\u00e1 dise\u00f1ado para satisfacer las necesidades de una amplia gama de industrias, incluyendo bancos, aseguradoras, hospitales, gobiernos, farmacias, empresas de servicios, municipalidades, retailers y telecomunicadoras.<\/p>\n<p>Optimiza tu atenci\u00f3n al cliente y lleva tu negocio al siguiente nivel con DEBMEDIA. \u00a1Cont\u00e1ctanos hoy mismo para una demostraci\u00f3n gratuita!<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<h3 style=\"font-size: 17px;color: #0477bc;line-height: 20px;text-align: center;font-family:Open Sans;font-weight:800;font-style:normal\" class=\"vc_custom_heading\" >\u00a1Potencia tu negocio con DEBMEDIA ahora mismo!<\/h3>\t<div class=\"vc_btn3-container vc_btn3-left\"><a class=\"vc_general vc_btn3 vc_btn3-size-sm vc_btn3-shape-rounded vc_btn3-style-custom\"\n\t     href=\"https:\/\/mexico.grupohasar.com\/wp-content\/uploads\/2024\/03\/BROCHURE-DEBMEDIA.pdf\"\n\t     title=\"\"\n\t     target=\"_blank\"\n\t style=\"background-color:#0477bc;color:#ffffff;border-color:#0477bc;\">DESCARGAR FLYER<\/a><\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpforms-container wpforms-container-full\" id=\"wpforms-591\"><form id=\"wpforms-form-591\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"591\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/product\/17944\/\" data-token=\"9537ca8178e0eb517c6588dc41c13567\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/product\/17944\/\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-591-field_0-container\" class=\"wpforms-field wpforms-field-name wpforms-one-half wpforms-first\" data-field-id=\"0\"><label class=\"wpforms-field-label\" for=\"wpforms-591-field_0\">Name <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-591-field_0\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][0]\" required><\/div><div id=\"wpforms-591-field_3-container\" class=\"wpforms-field wpforms-field-number wpforms-one-half\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-591-field_3\">Tel\u00e9fono<\/label><input type=\"number\" pattern=\"\\d*\" id=\"wpforms-591-field_3\" class=\"wpforms-field-large\" name=\"wpforms[fields][3]\" ><\/div><div id=\"wpforms-591-field_4-container\" class=\"wpforms-field wpforms-field-text wpforms-one-half wpforms-first\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-591-field_4\">Zona<\/label><input type=\"text\" id=\"wpforms-591-field_4\" class=\"wpforms-field-large\" name=\"wpforms[fields][4]\" ><\/div><div id=\"wpforms-591-field_1-container\" class=\"wpforms-field wpforms-field-email wpforms-one-half\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-591-field_1\">Email <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-591-field_1\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][1]\" spellcheck=\"false\" required><\/div><div id=\"wpforms-591-field_5-container\" class=\"wpforms-field wpforms-field-select wpforms-one-half wpforms-first wpforms-field-select-style-classic\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-591-field_5\">Pa\u00eds<\/label><select id=\"wpforms-591-field_5\" class=\"wpforms-field-large\" name=\"wpforms[fields][5]\"><option value=\"Afghanistan\" >Afghanistan<\/option><option value=\"\u00c5land Islands\" >\u00c5land Islands<\/option><option value=\"Albania\" >Albania<\/option><option value=\"Algeria\" >Algeria<\/option><option value=\"American Samoa\" >American Samoa<\/option><option value=\"Andorra\" >Andorra<\/option><option value=\"Angola\" >Angola<\/option><option value=\"Anguilla\" >Anguilla<\/option><option value=\"Antarctica\" >Antarctica<\/option><option value=\"Antigua and Barbuda\" >Antigua and Barbuda<\/option><option value=\"Argentina\" >Argentina<\/option><option value=\"Armenia\" >Armenia<\/option><option value=\"Aruba\" >Aruba<\/option><option 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Darussalam\" >Brunei Darussalam<\/option><option value=\"Bulgaria\" >Bulgaria<\/option><option value=\"Burkina Faso\" >Burkina Faso<\/option><option value=\"Burundi\" >Burundi<\/option><option value=\"Cabo Verde\" >Cabo Verde<\/option><option value=\"Cambodia\" >Cambodia<\/option><option value=\"Cameroon\" >Cameroon<\/option><option value=\"Canada\" >Canada<\/option><option value=\"Cayman Islands\" >Cayman Islands<\/option><option value=\"Central African Republic\" >Central African Republic<\/option><option value=\"Chad\" >Chad<\/option><option value=\"Chile\" >Chile<\/option><option value=\"China\" >China<\/option><option value=\"Christmas Island\" >Christmas Island<\/option><option value=\"Cocos (Keeling) Islands\" >Cocos (Keeling) Islands<\/option><option value=\"Colombia\" >Colombia<\/option><option value=\"Comoros\" >Comoros<\/option><option value=\"Congo\" >Congo<\/option><option value=\"Congo (Democratic Republic of the)\" >Congo (Democratic Republic of the)<\/option><option value=\"Cook Islands\" >Cook Islands<\/option><option value=\"Costa Rica\" >Costa Rica<\/option><option value=\"C\u00f4te d&#039;Ivoire\" >C\u00f4te d&#039;Ivoire<\/option><option value=\"Croatia\" >Croatia<\/option><option value=\"Cuba\" >Cuba<\/option><option value=\"Cura\u00e7ao\" >Cura\u00e7ao<\/option><option value=\"Cyprus\" >Cyprus<\/option><option value=\"Czech Republic\" >Czech Republic<\/option><option value=\"Denmark\" >Denmark<\/option><option value=\"Djibouti\" >Djibouti<\/option><option value=\"Dominica\" >Dominica<\/option><option value=\"Dominican Republic\" >Dominican Republic<\/option><option value=\"Ecuador\" >Ecuador<\/option><option value=\"Egypt\" >Egypt<\/option><option value=\"El Salvador\" >El Salvador<\/option><option value=\"Equatorial Guinea\" >Equatorial Guinea<\/option><option value=\"Eritrea\" >Eritrea<\/option><option value=\"Estonia\" >Estonia<\/option><option value=\"Ethiopia\" >Ethiopia<\/option><option value=\"Falkland Islands (Malvinas)\" >Falkland Islands (Malvinas)<\/option><option value=\"Faroe Islands\" >Faroe Islands<\/option><option value=\"Fiji\" >Fiji<\/option><option value=\"Finland\" >Finland<\/option><option value=\"France\" >France<\/option><option value=\"French Guiana\" >French Guiana<\/option><option value=\"French Polynesia\" >French Polynesia<\/option><option value=\"French Southern Territories\" >French Southern Territories<\/option><option value=\"Gabon\" >Gabon<\/option><option value=\"Gambia\" >Gambia<\/option><option value=\"Georgia\" >Georgia<\/option><option value=\"Germany\" >Germany<\/option><option value=\"Ghana\" >Ghana<\/option><option value=\"Gibraltar\" >Gibraltar<\/option><option value=\"Greece\" >Greece<\/option><option value=\"Greenland\" >Greenland<\/option><option value=\"Grenada\" >Grenada<\/option><option value=\"Guadeloupe\" >Guadeloupe<\/option><option value=\"Guam\" >Guam<\/option><option value=\"Guatemala\" >Guatemala<\/option><option value=\"Guernsey\" >Guernsey<\/option><option value=\"Guinea\" >Guinea<\/option><option value=\"Guinea-Bissau\" >Guinea-Bissau<\/option><option value=\"Guyana\" >Guyana<\/option><option value=\"Haiti\" >Haiti<\/option><option value=\"Heard Island and McDonald Islands\" >Heard Island and McDonald Islands<\/option><option value=\"Honduras\" >Honduras<\/option><option value=\"Hong Kong\" >Hong Kong<\/option><option value=\"Hungary\" >Hungary<\/option><option value=\"Iceland\" >Iceland<\/option><option value=\"India\" >India<\/option><option value=\"Indonesia\" >Indonesia<\/option><option value=\"Iran (Islamic Republic of)\" >Iran (Islamic Republic of)<\/option><option value=\"Iraq\" >Iraq<\/option><option value=\"Ireland (Republic of)\" >Ireland (Republic of)<\/option><option value=\"Isle of Man\" >Isle of Man<\/option><option value=\"Israel\" >Israel<\/option><option value=\"Italy\" >Italy<\/option><option value=\"Jamaica\" >Jamaica<\/option><option value=\"Japan\" >Japan<\/option><option value=\"Jersey\" >Jersey<\/option><option value=\"Jordan\" >Jordan<\/option><option value=\"Kazakhstan\" >Kazakhstan<\/option><option value=\"Kenya\" >Kenya<\/option><option value=\"Kiribati\" >Kiribati<\/option><option value=\"Korea (Democratic People&#039;s Republic of)\" >Korea (Democratic People&#039;s Republic of)<\/option><option value=\"Korea (Republic of)\" >Korea (Republic of)<\/option><option value=\"Kuwait\" >Kuwait<\/option><option value=\"Kyrgyzstan\" >Kyrgyzstan<\/option><option value=\"Lao People&#039;s Democratic Republic\" >Lao People&#039;s Democratic Republic<\/option><option value=\"Latvia\" >Latvia<\/option><option value=\"Lebanon\" >Lebanon<\/option><option value=\"Lesotho\" >Lesotho<\/option><option value=\"Liberia\" >Liberia<\/option><option value=\"Libya\" >Libya<\/option><option value=\"Liechtenstein\" >Liechtenstein<\/option><option value=\"Lithuania\" >Lithuania<\/option><option value=\"Luxembourg\" >Luxembourg<\/option><option value=\"Macao\" >Macao<\/option><option value=\"Macedonia (Republic of)\" >Macedonia (Republic of)<\/option><option value=\"Madagascar\" >Madagascar<\/option><option value=\"Malawi\" >Malawi<\/option><option value=\"Malaysia\" >Malaysia<\/option><option value=\"Maldives\" >Maldives<\/option><option value=\"Mali\" >Mali<\/option><option value=\"Malta\" >Malta<\/option><option value=\"Marshall Islands\" >Marshall Islands<\/option><option value=\"Martinique\" >Martinique<\/option><option value=\"Mauritania\" >Mauritania<\/option><option value=\"Mauritius\" >Mauritius<\/option><option value=\"Mayotte\" >Mayotte<\/option><option value=\"Mexico\"  selected='selected'>Mexico<\/option><option value=\"Micronesia (Federated States of)\" >Micronesia (Federated States of)<\/option><option value=\"Moldova (Republic of)\" >Moldova (Republic of)<\/option><option value=\"Monaco\" >Monaco<\/option><option value=\"Mongolia\" >Mongolia<\/option><option value=\"Montenegro\" >Montenegro<\/option><option value=\"Montserrat\" >Montserrat<\/option><option value=\"Morocco\" >Morocco<\/option><option value=\"Mozambique\" >Mozambique<\/option><option value=\"Myanmar\" >Myanmar<\/option><option value=\"Namibia\" >Namibia<\/option><option value=\"Nauru\" >Nauru<\/option><option value=\"Nepal\" >Nepal<\/option><option value=\"Netherlands\" >Netherlands<\/option><option value=\"New Caledonia\" >New Caledonia<\/option><option value=\"New Zealand\" >New Zealand<\/option><option value=\"Nicaragua\" >Nicaragua<\/option><option value=\"Niger\" >Niger<\/option><option value=\"Nigeria\" >Nigeria<\/option><option value=\"Niue\" >Niue<\/option><option value=\"Norfolk Island\" >Norfolk Island<\/option><option value=\"Northern Mariana Islands\" >Northern Mariana Islands<\/option><option value=\"Norway\" >Norway<\/option><option value=\"Oman\" >Oman<\/option><option value=\"Pakistan\" >Pakistan<\/option><option value=\"Palau\" >Palau<\/option><option value=\"Palestine (State of)\" >Palestine (State of)<\/option><option value=\"Panama\" >Panama<\/option><option value=\"Papua New Guinea\" >Papua New Guinea<\/option><option value=\"Paraguay\" >Paraguay<\/option><option value=\"Peru\" >Peru<\/option><option value=\"Philippines\" >Philippines<\/option><option value=\"Pitcairn\" >Pitcairn<\/option><option value=\"Poland\" >Poland<\/option><option value=\"Portugal\" >Portugal<\/option><option value=\"Puerto Rico\" >Puerto Rico<\/option><option value=\"Qatar\" >Qatar<\/option><option value=\"R\u00e9union\" >R\u00e9union<\/option><option value=\"Romania\" >Romania<\/option><option value=\"Russian Federation\" >Russian Federation<\/option><option value=\"Rwanda\" >Rwanda<\/option><option value=\"Saint Barth\u00e9lemy\" >Saint Barth\u00e9lemy<\/option><option value=\"Saint Helena, Ascension and Tristan da Cunha\" >Saint Helena, Ascension and Tristan da Cunha<\/option><option value=\"Saint Kitts and Nevis\" >Saint Kitts and Nevis<\/option><option value=\"Saint Lucia\" >Saint Lucia<\/option><option value=\"Saint Martin (French part)\" >Saint Martin (French part)<\/option><option value=\"Saint Pierre and Miquelon\" >Saint Pierre and Miquelon<\/option><option value=\"Saint Vincent and the Grenadines\" >Saint Vincent and the Grenadines<\/option><option value=\"Samoa\" >Samoa<\/option><option value=\"San Marino\" >San Marino<\/option><option value=\"Sao Tome and Principe\" >Sao Tome and Principe<\/option><option value=\"Saudi Arabia\" >Saudi Arabia<\/option><option value=\"Senegal\" >Senegal<\/option><option value=\"Serbia\" >Serbia<\/option><option value=\"Seychelles\" >Seychelles<\/option><option value=\"Sierra Leone\" >Sierra Leone<\/option><option value=\"Singapore\" >Singapore<\/option><option value=\"Sint Maarten (Dutch part)\" >Sint Maarten (Dutch part)<\/option><option value=\"Slovakia\" >Slovakia<\/option><option value=\"Slovenia\" >Slovenia<\/option><option value=\"Solomon Islands\" >Solomon Islands<\/option><option value=\"Somalia\" >Somalia<\/option><option value=\"South Africa\" >South Africa<\/option><option 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value=\"Tokelau\" >Tokelau<\/option><option value=\"Tonga\" >Tonga<\/option><option value=\"Trinidad and Tobago\" >Trinidad and Tobago<\/option><option value=\"Tunisia\" >Tunisia<\/option><option value=\"Turkey\" >Turkey<\/option><option value=\"Turkmenistan\" >Turkmenistan<\/option><option value=\"Turks and Caicos Islands\" >Turks and Caicos Islands<\/option><option value=\"Tuvalu\" >Tuvalu<\/option><option value=\"Uganda\" >Uganda<\/option><option value=\"Ukraine\" >Ukraine<\/option><option value=\"United Arab Emirates\" >United Arab Emirates<\/option><option value=\"United Kingdom of Great Britain and Northern Ireland\" >United Kingdom of Great Britain and Northern Ireland<\/option><option value=\"United States of America\" >United States of America<\/option><option value=\"United States Minor Outlying Islands\" >United States Minor Outlying Islands<\/option><option value=\"Uruguay\" >Uruguay<\/option><option value=\"Uzbekistan\" >Uzbekistan<\/option><option value=\"Vanuatu\" 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